Privacy information

Privacy and this site

The information below describes Admiral Casino's handling of player data. It concerns the casino account relationship and does not identify the casino operator as the legal entity behind this site.

Casino account information

Greentube Alderney Limited is the controller responsible for Admiral Casino player data. Account information includes contact details, birth date and evidence used to confirm identity, address or payment ownership. Gambling activity, payments and communications with customer support also form part of the information the operator processes. Calls to casino customer service are recorded.

The casino privacy notice covers information received from authorised third parties and public sources, as well as information collected through cookies. Mandatory account details are needed to establish the casino's contractual relationship with a player.

Purposes and sharing

Admiral Casino uses personal information to administer accounts, handle payments, provide support and meet gambling, financial and fraud prevention obligations. Processing can rely on the account contract, legal duties, legitimate interests or consent, depending on the purpose. Marketing that requires consent depends on the player giving that permission.

Information can be shared with group companies, service providers and authorities where the stated purposes or legal requirements permit it. TransUnion receives data for identity checks and affordability assessments. Data sharing also supports dispute adjudication and safer gambling. Transfers outside the United Kingdom or European Economic Area require suitable protection arrangements.

Retention and rights

Retention depends on why information was collected and the legal or operational need to keep it. Ending an account does not necessarily end statutory record retention. The notice does not give every category a single fixed retention period.

Players can request access, correction, deletion, restrictions or portability where applicable. They may object to relevant processing, withdraw consent and complain to the Information Commissioner's Office. Admiral Casino normally answers data-rights requests within one month, with an extension of up to two additional months for complex or numerous requests. Its data protection officer can be reached at [email protected].